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Tech Talk: Pack Fitting 101

Tech Talk: Pack Fitting 101

Posted by Jim O'Leary on Jul 14th 2020

New backpack! It’s exciting, thinking about all the adventures you’ll go on together. And a good pack can make those adventures better, helping you bring along whatever you need to make your time in t … read more
Essential Tips: Choosing Your Next Pack

Essential Tips: Choosing Your Next Pack

Posted by Suzie Dundas on Apr 29th 2020

Ever felt intimidated by trying to figure out what gear you need for what sports? Don’t worry – you’re not alone. There’s so much specialized gear out there that it can be impossible to know where to … read more
Backpack Buying Guide: Choosing Your Bag Style

Backpack Buying Guide: Choosing Your Bag Style

Posted by Jim O'Leary on May 17th 2019

A backpack is a simple thing, two straps and it goes on your back. Right? Unfortunately not. While they may look similar, backpacks can vary significantly depending on what they’re built to do and w … read more
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Peter Glenn Shipping Information

Free Standard Shipping on Orders over $49!

  • Choose Standard shipping at checkout
  • Offer good in contiguous US only
  • Offer not valid on kayaks, roof boxes, Waterskis, Wakeboards, Wakeskates, Wakesurfers, Car Racks, Water Tubes, and Kneeboards

Return Policy

Items must be in new condition and have the original tags attached. We recommend using a carrier that offers a tracking number, like USPS priority, or FedEx.

We will refund the purchase price of the item to the credit card originally used for the order.

For exchanges, the easiest, fastest way is to purchase the item you'd rather have and return the other item for a refund. This also ensures that we won't sell out of the item you want. You can also fill out the exchange form on your order and ship it back to be switched when we receive it.

Please see our FAQ Page for more information.

Shipping FAQ

Note: Packages are delivered Monday-Friday, excluding holidays.

What is Standard shipping?

Mostly UPS Ground. Depending on location it may also be FedEx, DHL, USPS, or other regional carriers. Most packages are delivered within 1-3 business days, and all packages have tracking.

When will my order ship?

Most orders placed before 2:00 PM EST ship same-day, Monday-Friday. Due to address or credit card inconsistencies, some orders may take longer to ship.

When will it get here?

Ground can take up to 7 days, though they're usually faster. The closer you are to the East Coast, the faster it will get to you.

Note: Shipping carriers deliver Monday-Friday.

But I want it now!

That's impossible! But we do offer Overnight and 2-Day shipping options.

Do you ship outside of the US?

Yes! However some brands we cannot ship outside the US. Please see our FAQ Page for more info.

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